A real-world company involved in this case is GlobalTech Solutions, engaged in the telecommunications industry, where the issues are complicated by problems such as project management, problem-solving, and external communications.
The prior plan, which was shown to the consumer, was uncoordinated and included empty time periods, gaps, and discomfort to gain extra money. GlobalTech Solutions realised this and sought the assistance of Walter & Associates for restructuring the project delivery and the partners’ management processes.
Problem
Issues that GlobalTech Solutions faced were:
1. Contracted and externalised operations management, which involves the choice of contractor and the overall administration of a confrontation and externalised operation.
2. Coordinating the day-to-day operational management of the structure and content of a large project throughout the functional areas.
3. The translation of solutions into practice effectively.
4. Delivering dependable, continuous assistance.
These challenges made them perform dismally in project management functions in relation to time, costs, and integration. As a result of these actions, the organisation required an efficient client solution that would address all affiliated processes.
Resolution
The service provided by Walter & Associates involved the following components:
1. Selecting an External Partner
Finished the assessment of the requirements of GlobalTech.
Searched for possible suppliers and compared them according to their competency, dependability, and charges.
Engaged in negotiations and activated the agreements with GlobalTech regarding the signing of the most favourable terms.
2. Project Management
Developed the resources and the timeline of the project for each phase of implementation.
Coordinated the tasks that were formerly performed by numerous departments and outside organisations.
Established sound control procedures on the project to monitor the performance of the project and the usage of resources.
3. Execution of the Solution
Ensured that the solutions recently adopted could easily fit into the existing ones.
Provided sufficient training on change processes and technology to the company’s employees as required by the leadership of GlobalTech.
Set strict mechanisms essential in developing the functional and requirement solutions of the organisation.
4. Project Management
Developed the outputs and/or tangible and intangible deliverables of the project, as well as the timeline for each phase in the execution of the project.
Integrated the roles performed by all similar departments and outside organisations present in the enterprise.
Developed good control procedures over the projects to monitor the status of the specific project and its use of resources.
Execution of the Solution
1. Efficiency Gains
Ensured that the defined new solutions introduced lately would be compatible with the existing solutions.
2. Cost Savings
Set demanding standards that are obligatory in testing for any solution to fulfil the organisational functional and requirement requirements.
3. Better Quality
Maintained strict and effective check and operate plans, enhancing the steadiness of the comprehensive solutions, cutting down the recovery time to forty percent.
4. Improved Support
Taking prompt action and accepting the responsibility of dealing with complaints led to improved satisfaction rates among the clients, and problem-solving saved up to fifty percent of the time.
In Summary
As a result of engaging Walter & Associates consultants’ help, GlobalTech Solutions managed to significantly improve the system of external cooperation and project management.
We helped them accomplish their goal in the shortest and most efficient ways possible. GlobalTech Solutions’ case study is an example of how Walter & Associates ensure that their services are available to update their clients in the telecommunications sector.
